Effective Date:

June 20, 2025

Provided by IgniteAutomate.com

Your privacy is important to us. This policy explains how we handle, store, and protect your data.

🔐 Information We Collect
>> Name, email address, and phone number (when submitted via forms)

>> Call interaction metadata (time, duration, booking outcome)

>> Site usage data (via cookies or analytics tools)

📥How We Use Your Information
>> To deliver and improve our AI answering and automation services.
>>To respond to inquiries and schedule appointments.
>> For internal performance tracking and support

🧠AI & Call Data Handling
>> Nova (our AI concierge) may record or transcribe interactions to improve service quality
>> We do not sell or share your data with third parties

>>HIPAA compliance is available upon request and activation

📧 Communication Consent

By using our services, you consent to receive transactional and promotional messages. You may unsubscribe at any time.

💾 Data Retention & Deletion
>> Form submissions and call records are stored for up to 12 months
>>You may request deletion of your data by contacting us through the Contact Page

🔐 Security Measures
>> Our platform is hosted on encrypted, secure servers
>> Access is limited to authorized team members
>> HIPAA-grade encryption is used where required

🧁Cookies & Tracking
>> We use cookies to understand usage and improve functionality
>> You can disable cookies in your browser settings

⚖️Your Rights
>> Request access, correction, or deletion of your personal data
>> Revoke consent for marketing communications
>> File a complaint with a data protection authority if needed

📍Jurisdiction

This policy is governed by the laws of the United States. For international users, local regulations may apply.