Start Each Day Fully Booked — Without Lifting a Finger


NOVA handles calls, texts, and scheduling while you focus on delivering five-star results. Calm. Consistent. Automated.


Stop Losing High-Value Clients Because Someone Didn't Answer the Phone

Every missed call or delayed reply can cost you a high-ticket client — and in the MedSpa world, that’s thousands in lost revenue. Between back-to-back treatments and staff turnover, staying responsive is nearly impossible. That’s where NOVA steps in.


Our AI-powered concierge service ensures your front desk never drops the ball again by handling:

  • Inbound calls from ads or organic search

  • Text message inquiries

  • Appointment confirmations & rescheduling

  • Lead follow-up when they ghost

This isn’t just answering the phone — it’s luxury-level service on autopilot.

It’s As Simple As 1, 2, 3


Setup Begins


Right after sign-up, we’ll send you a smart intake form to gather everything we need: your business hours, tone of voice, FAQs, call priorities, calendar links, and anything else Nova should know.


Build Her Flow


Our team handles the full backend setup: scripting, voicemail, call routing, booking links, and AI training. Everything is aligned to your brand’s voice and aesthetic. You don’t lift a finger.
Our team handles the full backend setup: scripting, voicemail, call routing, booking links, and AI training. Everything is aligned to your brand’s voice and aesthetic. You don’t lift a finger.


Activate and Go Live


You approve your setup, and your concierge launches — answering every call, booking appointments, filtering spam, and summarizing each day’s activity.

You're FREE TO FOCUS on your magic while Nova holds the line.

Never Miss a Call. Never Miss a Client.


Your MedSpa delivers premium results—shouldn’t your first impression reflect that?

NOVA is your AI concierge who responds instantly, books appointments flawlessly, and follows up with warmth and precision—so your brand feels just as polished at first contact as it does in your treatment room.


Here’s what she handles on your behalf, 24/7:

Calls from Google, Instagram, or ads—answered within seconds

Text message inquiries with branded, intelligent replies Appointment confirmations, rescheduling & reminders

Gentle lead follow-up to re-engage potential clients

🧖‍♀️

No missed moments. No rushed callbacks. Just a flawless experience—every step of the way.


Month-to-month flexibility. Cancel anytime. Upgrade as you grow.

Flexible Plans That Scale With Your Growth


Whether you’re solo or scaling, Nova adapts to your flow. No contracts. Just results.

Nova Essential

Solopreneurs & New Startups

$197/mo

  • 75 AI call handling

  • Branded greeting script

  • Appointment scheduling

  • SMS Alerts

  • $2.50 per extra call

    🟡 One-time setup: $399

Nova Growth

Scaling Small Businesses

$597/mo

  • 300 AI calls handling

  • Lead nurturing

  • CRM Integration

  • Smart follow-up automations

  • $2.00 per extra call


    🟡 One-time setup: $999

Nova Premium

High-Volume Local Biz

$1,097/mo

  • 600 AI calls handling

  • Full CRM access

  • Pipeline automations

  • Multi-user support

  • $2.00 per extra call


    🟡 One-time setup: $1999

Nova Elite

Agencies & Enterprise Clients

$1,597/mo

  • 1000 AI calls handling

  • Multi-location dashboard

  • HIPAA-compliant options

  • Admin-level roles

  • Custom AI behavior

  • $1.50 per extra call


    🟡 One-time setup: $2499+

➕ Add-Ons

  • SMS/Email credits: Buy as needed or in volume tiers

  • HIPAA Compliance Add-On: $397/mo

  • CRM Seat Licenses: $47/mo per user

  • Custom AI Voice: $97 setup (free in Premium/Elite)

  • Rush White-Glove Setup (48 hrs): $250

Frequently Asked Questions

Will Nova know how to handle Botox or filler appointment calls?

Yes. Nova is trained to understand common medspa services, scheduling preferences, and intake details. She can even flag custom booking notes for your team.

What happens if a patient has an emergency or medical concern?

Nova is not a medical professional and will route those calls immediately to your designated team line or voicemail per your custom setup.

Can Nova confirm consultations or send pre-appointment reminders?

Absolutely. Nova can send SMS/email reminders, handle confirmations, and even offer rescheduling links if enabled.

Are my client calls and data secure?

Yes — we offer HIPAA-compliant options to ensure full data protection for you and your patients.


📞Phone: +1-833-382-7700

Address Office: 1603 Capitol Ave. Ste 413, Cheyenne, WY 82001

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